Fragile Items Policy Limitations
Policy Overview: At My Travel Locker Storage, while we strive to provide the safest and most secure storage environment for all your belongings, it is important to note that our policy has specific limitations regarding fragile items. This document outlines the scope of these limitations, provides a definition for fragile items, and offers storage guidelines to help mitigate risk.
Exclusion from Policy Coverage: Please be aware that fragile items are not covered under our standard liability policy. My Travel Locker Storage assumes no liability for damage to items identified as fragile, including, but not limited to, cracks, scratches, breakage, or mechanical failure. The exclusion applies regardless of whether such items were packed by the customer or by My Travel Locker staff.
Storage and Packing Guidelines: While the storage of fragile items within your Tote/Bin is not prohibited, we strongly advise against it due to the heightened risk of damage. Should you choose to store fragile items, we recommend the following precautions:
Use adequate padding materials such as bubble wrap, packing paper, or foam inserts to protect the items.
Securely seal and label boxes containing fragile items to alert handlers of their contents.
Consider double-boxing particularly delicate items for added protection.
My Travel Locker reserves the right to refuse acceptance of items that, in our judgment, have been inadequately packed or pose a risk to other stored goods. In certain instances, we may require the purchase of additional packing supplies or mandate the use of our professional packing services to ensure the safe storage of your belongings.
Customer Responsibilities: By adhering to this policy and employing proper packing techniques, customers can significantly reduce the risk of damage to fragile items. It is the customer's responsibility to ensure that all fragile items are appropriately secured and marked before storage. Failure to comply with these guidelines may result in the refusal of storage services or the voiding of any potential liability claims related to the stored items.
Acknowledgment and Acceptance: By choosing to store fragile items within My Travel Locker facilities, you acknowledge and accept the limitations outlined in this policy. Understanding and adhering to these guidelines is crucial for ensuring the safety and integrity of your fragile belongings while in our care.
Article 10: Valuable Documents Policy
Prohibited Items for Storage: To safeguard the interests of our customers and maintain the integrity of our storage environment, the following categories of items are explicitly prohibited from being stored within our facilities:
Sensitive Personal Documents: This includes, but is not limited to, passports, driver's licenses, green cards, visas, birth certificates, marriage certificates, and any other official personal documents.
Items Containing Personally Identifiable Information (PII): Documents or items that include sensitive information such as dates of birth, social security numbers, bank account details, and any other information that could be used for identity theft are strictly prohibited.
Magic Key Passes: Due to their unique and irreplaceable nature, Magic Key passes are not permitted for storage.
Please note that this list is not exhaustive. We urge our customers to exercise caution and refrain from storing any documents or items that could lead to identity theft or that may be required on an immediate basis.
Customer Acknowledgment and Liability: By choosing to utilize our storage services, customers acknowledge and accept the recommendations and restrictions outlined in this policy. Should a customer decide to store valuable documents against our advice, they do so at their own risk. It is important to understand that customers waive all rights and claims against My Travel Locker Storage arising from the storage of prohibited items, including but not limited to, losses, damages, or identity theft related to the storage of such items.
Article 11: My Travel Locker Packing Instructions
Packing Guidelines:
Proper Packing:
Items should be packed in a way that minimizes the risk of damage during transportation and storage. Use appropriate cushioning and protective materials for fragile or delicate items, ensuring they are securely wrapped and placed within the Tote/Bin.
Sturdiness:
Contents should be sturdy and well-arranged to withstand occasional movement and handling. Items must be securely positioned within the Tote/Bin to prevent shifting, which could lead to damage.
Weight Limit:
The total weight of each Tote/Bin, excluding the container itself, should not exceed 50 pounds. Adherence to this weight limit is essential to prevent overpacking. An overpacking fee of $5.00 per pound may be applied for Tote/Bins exceeding this limit, or we may opt not to accept the Tote/Bin for transport and storage.
Customer Acknowledgment: By utilizing the pickup or storage services offered by My Travel Locker, you confirm that you have read, understood, and agreed to comply with these packing guidelines. It is understood that My Travel Locker will not be held liable for any damages resulting from inadequately packed items.
Liability and Responsibility: While My Travel Locker takes all necessary precautions to handle your belongings with care, the responsibility for proper packing rests with you, the customer. Adequate packing is essential to prevent damage during the normal course of transit and storage.